Download and save the following file it to your desktop:
Note that in some browsers you may need to right click on the link and choose "Save target as..." for this to download.
- Run AMS-TAC
- Navigate to Setup > Data Maintenance > AMS Support
- Click on the button that says "Process File Provided by AMS HelpDesk"
*Note: This button is only active if there is a file like the one you downloaded on your desktop.