Frequently Asked Questions

Software Startup How do I get AMS training? There are a few options available to assist you in learning AMS. Our website FAQs are just one option. We also have video tutorials () available. Our online help menus will appear onscreen if you select F1 while using AMS. Finally, you can request onsite training from the appropriate point of contact listed below. - For Army sites, contact PEO EIS, AMIS. POC: Douglas Cantaral 703-545-2973 douglas.h.cantaral.civ@mail.mil - For MC sites...

Intermec CK31 How do I load the AMS software on my CK31 scanner? - First, you'll need to get the scanner files from the web. Visit our downloads page (https://download.ams-tac.com) and copy the following files to your PC. Most people prefer to drop these on their computer's desktop. Note that you will need a username and password to access the downloads page. - sqlce30.dev.ENU.ppc.wce4.armv4.CAB - sqlce30.ppc.wce4.armv4.CAB - sqlce30.repl.ppc.wce4.armv4.CAB - NETCFV2.wce4.ARMV4...

Active Sync How do I install Active Sync on my PC? Active sync works with Windows XP. If you don't have it listed in your program files, then you may have to download it directly from Microsoft or ask your local IT support for assistance. I installed Active Sync but I am still unable to connect my scanner. What do I need to change? This may be because Standard partnership was selected. If so, every time you insert the scanner into the cradle, you'll get a new Partnership window asking to ...