Frequently Asked Questions

SOFTWARE FAQs Software Startup How do I get AMS training? There are a few options available to assist you in learning AMS. Our website FAQs are just one option. We also have video tutorials (https://training.ams-tac.com) available. Our online help menus will appear on screen if you select F1 while using AMS. Finally, you can request onsite training from the appropriate point of contact listed below. - For MC sites, contact MARCORSYSCOM. POC: Capt Lydia Lindsey 703-432-5842 ...

HARDWARE FAQs CN80G How do I load the AMS software on my CN80G scanner? In order to download AMS in your CN80: 1. Place the Honeywell CN80 scanner in the cradle. 2. Select Copy/Install to Handheld. 3. You may get a message that the handheld device is not available to perform install/upgrade. If this happens, please contact the AMS Help Desk. 4. It may take about 15 seconds, but once completed with the install, a dialog will be displayed stating the installation was complete. Selec...

COMMUNICATION FAQs Mobile Device Center How do I get Windows Mobile Device Center on my PC? For versions 4.0.3.4 and earlier only: Windows Mobile Device Center comes with your Windows Vista or Windows 7 installation. If you don't have it listed in your program files, then you may have to download it directly from Microsoft or ask your local IT support for assistance. Note: This will only apply to the Navy version of AMS-TAC. ITV How do I register to send data to the ITV s...