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Intermec CK31

  1. First, you'll need to get the scanner files from the web. Visit our downloads page and copy the following files to your PC. Most people prefer to drop these on their computer's desktop. Note that you will need a username and password to access the downloads page.
    • sqlce30.dev.ENU.ppc.wce4.armv4.CAB
    • sqlce30.ppc.wce4.armv4.CAB
    • sqlce30.repl.ppc.wce4.armv4.CAB
    • NETCFV2.wce4.ARMV4.cab
    • AMS.CAB
  2. Place the scanner in the cradle.
  3. Depending on your operating system, the scanner will connect using either Windows Mobile Device Center or Active Sync. You will use one of these programs to move the scanner installation files into the Program Files folder on your scanner, so that you can install them.
  4. If your scanner connects via Windows Mobile Device Center, then open Windows Explorer. Look for your Intermec Portable Device and double click on it. You will see three folders listed. Double click on the first folder listed, which is not named. Do not select either the flash file store or SD card.
  5. If your scanner connects via active sync, then right click on the green Active Sync icon in the tool bar and select Explore. The mobile device window is now open.
  6. Double click on Program Files.
  7. Take the files listed in the first step and copy them to the Program Files folder on your scanner.
  8. When the copy is complete, go to your desktop screen on the scanner. Select My Computer – Program Files.
  9. Double click on each of the files listed above in step number 1, ensuring that you select the AMS.cab file last. Each file will install when you double click it. It may take a few moments for each to install.
  10. Once the installation is complete, you will want to delete any remaining installation .cab files from the scanner.
  11. Now you're ready to start AMS. In the AMS folder, click on the AMS icon. This will bring you to the AMS main screen.
  1. On the BCR, go to My Computer – Program Files – AMS folder.
  2. Hold the stylus pen on the AMS icon and Copy the AMS icon.
  3. Return to the BCR Desktop, hold the stylus pen in an open area, and then click Paste.
  1. On the bottom of the BCR, hold the yellow power button for 10 seconds and then release.
  2. The screen will go blank and then it will say Warm booting the system.
  3. The scanner will initialize. The process may take a few moments to finish.
    CK31 power button
  1. Remove the battery pack from the CK 31.
  2. The Reset button is located behind the battery pack. It is a small button in the middle right section of the scanner, as shown below.
  3. Place your stylus pen on the Reset button and hold for 10 seconds.
  4. Replace the battery pack to the CK31.
  5. The Intermec screen will appear with a message cold booting please wait.
  6. The scanner will be initialized and it will refresh the file system. This may take a few moments to finish.
  7. Once complete, the Date Time Screen will appear. Enter the correct date and time.
    CK31 reset button
  1. On the scanner, click the Windows Start menu.
  2. Click on Settings and then Taskbar and Start Menu.
  3. Click the box for Auto Hide.

This message means that the BCR program had a problem downloading your last set of data from the handheld. You should contact us to resolve this, but there are a couple of things you can do first to simplify the process of retrieving your data.

  1. You may want to try downloading your handheld again. The files may go through the second time around.
  2. You could also try re-scanning the labels with another handheld and try the download again.
  3. If the problem persists, one possibility could be that the labels have an incorrect or corrupted format. If possible, save the labels in question so that you may send them to us later for further investigation.
  4. Locate the the AMSTAC\BCR\ARCHIVE\FAILED directory on your machine. This may be located under program files or some other location, depending on where AMS was installed. We may request that you send these files to us in order to resolve the issue.
  5. Please contact us if your problem persists.
 

Intermec CK61

  1. First, you'll need to get the scanner files from the web. Visit our downloads page and copy the following files to your PC. Most people prefer to drop these on their computer's desktop. Note that you will need a username and password to access the downloads page.
    • NETCFv2.wm.armv4i.cab
    • sqlce30.dev.ENU.ppc.wce5.armv4i.CAB
    • sqlce30.ppc.wce5.armv4i.CAB
    • sqlce30.repl.ppc.wce5.armv4i.CAB
    • AMS.CAB
  2. Place the scanner in the cradle.
  3. Depending on your operating system, the scanner will connect using either Windows Mobile Device Center or Active Sync. You will use one of these programs to move the scanner installation files into the Program Files folder on your scanner, so that you can install them.
  4. If your scanner connects via Windows Mobile Device Center, then open Windows Explorer. Look for your Intermec Portable Device and double click on it. You will see three folders listed. Double click on the first folder listed, which is not named. Do not select either the flash file store or SD card.
  5. If your scanner connects via active sync, then right click on the green Active Sync icon in the tool bar and select Explore. The mobile device window is now open.
  6. Double click on Program Files.
  7. Take the files listed in the first step and copy them to the Program Files folder on your scanner.
  8. When the copy is complete, go to your desktop screen on the scanner. Select the Windows Start Menu – File Explorer – My Device – Program Files.
  9. Double click on each of the files listed above in step number 1, ensuring that you select the AMS.cab file last. Each file will install when you double click it. It may take a few moments for each to install.
  10. Once the installation is complete, you will want to delete any remaining installation .cab files from the scanner.
  11. Now you're ready to start AMS. In the AMS folder, click on the AMS icon. This will bring you to the AMS main screen.
  1. Towards the top of the BCR, hold the yellow power button for 10 seconds and then release.
  2. The screen will go blank and then it will say Starting Windows.
  3. The scanner will initialize. The process may take a few moments to finish.
    CK61 power button
  1. Remove the battery pack from the CK 61.
  2. The Reset button is located behind the battery pack. It is a small button in the middle right section of the scanner, as shown below.
  3. Hold the Reset button for 10 seconds.
  4. Replace the battery pack to the CK61 and turn the scanner on.
  5. The scanner will be initialized and it will refresh the file system. This may take a few moments to finish.
    CK61 reset button

This message means that the BCR program had a problem downloading your last set of data from the handheld. You should contact us to resolve this, but there are a couple of things you can do first to simplify the process of retrieving your data.

  1. You may want to try downloading your handheld again. The files may go through the second time around.
  2. You could also try re-scanning the labels with another handheld and try the download again.
  3. If the problem persists, one possibility could be that the labels have an incorrect or corrupted format. If possible, save the labels in question so that you may send them to us later for further investigation.
  4. Locate the the AMSTAC\BCR\ARCHIVE\FAILED directory on your machine. This may be located under program files or some other location, depending on where AMS was installed. We may request that you send these files to us in order to resolve the issue.
  5. Please contact us if your problem persists.
 

Printers

Our software is designed to work with any laser printer.

If you are able to print documents through other programs, such as MS Office, then your laser printer is already set as your default. This is done through the Windows Control Panel by your IT support. Unless you change your Label Printer settings in Setup, you should be able to print to your laser printer automatically.

You may also choose to print labels using label stock. You may use any label stock that is designed to work with your laser printer, as long as the stock only has 2 labels per page, and little or no margins. Below are two vendors that carry an example of this type of label:

Avery
1-800-GO-AVERY
www.avery.com

Product Type: Permanent I.D. Labels
Label Type: 6579
Labels per Sheet: 2

Electronic Imaging Materials, Inc.
20 Forge Street
Keene, New Hampshire 03431
1-800-535-6987
www.eiminc.com

Product Type: Labels
Product Code: 80035
Label Size: 8.5" x 5.5"
Labels per Sheet: 2
Sheets per Carton: 1000

A small percentage of our software users are able to use a label printer to print MSLs. These are normally customers who purchased a label printer some time ago. Please read the following list very carefully before purchasing a new label printer. Our software supports ONLY the following models of label printers:

  1. Intermec 3400B (with firmware 2.0 or better), 203 DPI
  2. Intermec 4420 (with firmware 1.8 or better), 203 DPI
  3. Intermec PC4
  4. Intermec PM4I (select Intermec 3400B/4420 in System Setup).
  5. Zebra Z4000 (203 DPI)
  6. Zebra PT400 (203 DPI)
  7. Zebra Z4M (203 DPI)
  8. Zebra Z6M (203 or 300 DPI)

Note: The software ONLY supports the label printers listed above. We are unable to assist in the installation or configuration of any label printers not listed above.

Note: You don't need to have a label printer to print MSLs. You can use a laser printer and label stock paper.

  • If you have an Intermec label printer, it must be directly connected to your PC via the serial port.
  • If you have a Zebra printer, it must be directly connected to your PC via a null modem serial cable (or a serial cable with a null modem adapter).
  • Do not install printer drivers or other software for any label printers. Driver software can interfere with operation through AMS.
  • All label printers require a serial port connection. They are not designed to work with our software through an LPT port. If you don't have a serial port on your machine, you may use a Keyspan serial to USB adapter (model #USA-19HS) to connect to a USB port.
 

Now you are ready to configure the software.

  1. Start AMS and select System, then Setup.
  2. Under the Peripherals section, select Label Printer Setup.
  3. Enter the appropriate settings for your label printer (check with your system administrator for your configuration).
  4. Save to Disk and Save to Defaults to save your settings.
  5. Select Close.
 

RDU

The Rapid Deployable Unit (RDU) is enclosed in a rugged transit case that also serves as a user work space. It is designed for quick set-up. The RDU is a self-contained, easily transportable (fly away) unit. It incorporates into a single rugged platform, the Tactical Automated Manifest System (AMS). This system enables the user to efficiently document the shipment of military materiel in DoD MILSTRIP and MILSTAMP formats; reading from and writing to the DoD accepted RF tags thus helping to establish materiel visibility.

RDU Case

 

  1. Intermec CK61 scanner with cradle.
  2. Panasonic Toughbook laptop
  3. HP laser printer
  4. Savi Docking station w/ 654 adapter
  5. Belkin/ 7 port USB hub
  6. Iridium Modem A3LA-d (optional)
  7. Intermec Gang Charger
  8. APC surge protector

A flyaway case a self-contained, easily transportable (fly away) unit. The flyway case is enclosed in a rugged transit case that is designed for quick set-up. It incorporates the Tactical Automated Manifest System (AMS) into a single rugged platform. This system enables the user to efficiently document the shipment of military materiel in DoD MILSTRIP and MILSTAMP formats; reading from and writing to the DoD accepted RF tags thus helping to establish materiel visibility. Flyaway cases are typically used by the Navy.

Flyaway Case

  1. Intermec CK31 scanner with cradle
  2. Panasonic/ CF-3- tough book laptop
  3. HP Deskjet 460
  4. Savi Docking station w/ 654 adapter
  5. Intermec PC-4 Label printer and battery power pack
  6. Belkin/ 7 port USB hub
  7. Iridium Modem A3LA-d (optional)
  8. APC surge protector

Flyaway Equipment

Active RF ID

The connect light is on when there is power to the docking station and the pins on the tag have made contact with the pins in the dock. If the connection light is not on, check the following:

  1. The power light on the docking station is on.
  2. The pins on the tag are not bent or corroded.
  3. The tag is pushed firmly into the docking station.
  4. The RF Tag battery is correctly installed.

It means that the dock is not transferring data to the tag at the maximum speed. This can occur when the dock is not connected to its power supply, the power supply is defective or the power supply is not plugged in to a power source. When this occurs, the docking station first tries to draw power from the PC and then from any tag that was left in the dock.

NOTE: If you turn off your equipment and leave a tag in the docking station, the docking station will draw power from the tag’s battery and drain it.

To check the power supply, ensure that the power supply is plugged in to a power source and the back of the docking station, remove any tags from the dock, and disconnect the RS-232 cable that goes to the PC. If the power light stays on, the power supply is OK. If the power light slowly fades away, the power supply is defective.

  1. Start AMS and select System, then Setup.
  2. Select RF Tag Setup.
  3. Fill in all of the fields according to your setup. Be sure to select the correct Serial Port.
  4. Save to Disk and Save to Defaults to save your settings.
  5. Select Close.

No, each device should be connected to a separate communications port.

You can download the USB ISO RF tag drivers from our downloads page. These drivers should be installed when using USB ISO RF tags.

You should have JRE (Java Runtime Environment) version 1.6.x.x or higher installed.

 

Warranty

The individual items used in your AMS system have been purchased by your site. For hardware support, please contact the manufacturer or your local IT support.

For equipment replacement, please contact the following POCs:

  • For Army sites, contact PEO EIS, AMIS. POC:

    Douglas Cantaral
    703-545-2973
    douglas.h.cantaral.civ@mail.mil

     
  • For MC sites, contact MARCORSYSCOM. POC:

    Capt Lydia Lindsey
    703-432-5842
    lydia.lindsey@usmc.mil

     
  • For Navy sites, contact NAVSUP Global Logistics Support. POC:

    Antonio L Johnson
    757-443-5499
    Antonio.L.Johnson@navy.mil
Updated:

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