Hardware FAQs

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HARDWARE FAQs

CN80G

How do I load the AMS software on my CN80G scanner?

In order to download AMS in your CN80: 

1. Place the Honeywell CN80 scanner in the cradle.

2. Select Copy/Install to Handheld.

3. You may get a message that the handheld device is not available to perform install/upgrade.  If this happens, please contact the AMS Help Desk.

4. It may take about 15 seconds, but once completed with the install, a dialog will be displayed stating the installation was complete.  Select OK to start.

5. If you scroll up for the applications on the handheld, you should see the “AmsHH” application with a barcode icon.  You can now run this application.

6. The First Time you run AMS on the handheld, it may come up with a message that the application stopped running.  It will show a dialog asking you to allow access to photos, media, and files on the device.  You MUST select “Allow”. The application will be closed. 

7. Now, restart AMS on the handheld.  

 

How do I perform a reboot on my CN80G scanner?

You may need to reboot the computer to correct conditions where an application stops responding to the system. 

  •  Press the red power button and select restart from the menu.

  •  The computer automatically shuts down, restarts, and goes through the initialization process.

 

How do I perform a factory reset on my CN80G?

In some cases where the handheld completely stops responding, it may be necessary to perform a factory reset or hard reset. Because factory reset will result in data loss, use this method only if all other recovery methods have failed.

To factory reset the CN80G:

 

1.     Go to ‘Settings’

2.     Tap ‘System” followed by ‘Reset Options’

3.     Choose ‘Erase all data (factory reset)’

 
 

To manually factory reset the CN80:

  1. Press and hold the Power Button.

  1. From the menu that will appear on the screen select Power Off.

  1. With the device off, press and hold the Volume Down button, while doing so press the Power button.

  1. Once the screen powers on, release the Power button, this will prompt the Recovery Mode menu.

  2. Use The Volume Down and Volume Up buttons to select Full Factory Reset.

  3. Use the Power button to confirm the action.  

 

MiniDesk

What is an RDU?

The MiniDesk is enclosed in a rugged transit case that also serves as a user workspace. It is designed for quick set-up. The MiniDesk is a self-contained, easily transportable  unit. It incorporates into a single rugged platform, the Tactical Automated Manifest System (AMS). This system enables the user to efficiently document the shipment of military materiel in DoD MILSTRIP and MILSTAMP formats; reading from and writing to the DoD accepted RF tags thus helping to establish materiel visibility.

 

What equipment is in an RDU?

  1. Honeywell CN80 scanner with cradle.

  2. Laser printer

  3. Iridium Modem A3LA-R/RS (optional)

  4. APC surge protector
     

What is a flyaway case?

A flyaway case is a Navy self-contained, easily transportable (fly away) unit. The flyway case is enclosed in a rugged transit case that is designed for quick set-up. It incorporates the Tactical Automated Manifest System (AMS) into a single rugged platform. This system enables the user to efficiently document the shipment of military materiel in DoD MILSTRIP and MILSTAMP formats; reading from and writing to the DoD accepted RF tags thus helping to establish materiel visibility. Flyaway cases are typically used by the Navy.

Flyaway Case
 

What equipment is in a Navy flyaway case?

  1. Intermec CK31 scanner with cradle

  2. Panasonic/ CF-3- tough book laptop

  3. HP Deskjet 460

  4. Savi Docking station w/ 654 adapter

  5. Intermec PC-4 Label printer and battery power pack

  6. Belkin/ 7 port USB hub

  7. Iridium Modem A3LA-d (optional)

  8. APC surge protector

 

Warranty

Is my hardware under warranty?

The individual items used in your AMS system have been purchased by your site. For hardware support, please contact the manufacturer or your local IT support.
 

How do I get my equipment replaced once the warranty has expired?

For equipment replacement, please contact the following POCs:

  • For MC sites, contact MARCORSYSCOM. POC:

    Capt Lydia Lindsey
    703-432-5842
    lydia.lindsey@usmc.mil

     

  • For Navy sites, contact NAVSUP Global Logistics Support. POC:

    Nathan l Monroe
    7574435126
    nathan.l.monroe.civ@us.navy.mil

Updated:

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